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Your greeting is not the problem. The four rings and the beep are. The caller already has the next shop highlighted.
| AnswerVan | Voicemail | |
|---|---|---|
| Who answers | A dispatcher for your trade | A beep |
| What you get | Name, number, address, issue, urgency | “Uh, yeah, call me” |
| What they get | A hold text so they wait | Silence, then another Google result |
| Nights | The line is still the shop | The greeting, again |
| Cost | $39/mo | Free, and expensive |
Voicemail is what you already have. It does not ask for an address. It does not know a sparking outlet from a quote. It does not text the homeowner. It is the default, which is why the other van gets the job.
Forward missed calls. Your phone still rings when you can pick up. When you can’t, we do — and the caller is held.
Keep reading
Rosie is a fine generic receptionist. Booking and transfers are $149. A one-van shop does not need a receptionist. They need someone who takes the job and holds the caller.
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Human answering services are good at being a person. They are priced like a part-time CSR. You do not have a CSR. You have a van.
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Free-ish, a new number, a transcript of “uh.” Useful as a spare ringer. Not how you hold a no-heat call at 9 p.m.
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