What’s included in $39?

Coverage for the month. 250 minutes of us on the phone — same size bucket as Rosie Professional. A one-van shop on missed calls is usually well under that. Extra hour is $15. We keep answering.

What if I get slammed?

We keep answering. Extra hours are $15. Dial *73 / ##002# to stop forwarding.

Do you book Jobber / Housecall Pro / my calendar?

No. You’re on the tools. We text you the job and text the homeowner that you’re calling back. You book it when you can wipe your hands. Shops with a front desk already have software for that.

Do I need a new phone number?

No. The number on Google and the van stays yours. You dial star codes and we catch what you miss — or every inbound call, if you want that.

What if the caller hangs up and dials the next plumber?

We text them from the shop the moment the ticket is in: we have the job, you’re calling back. That’s the hold. Rosie and the rest mostly text you. We text both of you.

AnswerVan.com

Price for one-van shops

A one-van shop still out on a neighborhood street at dusk.

One-van shops · plumbing · electrical · HVAC

We hold the caller. You get the ticket.

Keep the cell on the van. We pick up like your shop, text you the job, and text the homeowner so they stop dialing. $39/mo. If you’ve got a CSR, this isn’t it.

Start with your cell

Two minutes. Star codes on your cell. $39/mo.

The price

$39/mo.

One recovered job covers the month. Extra hour is $15 if you somehow blow past a busy van. A one-van shop on missed calls usually doesn’t.

Direct competitors

We cover the cell on the van. Rosie is a generic receptionist.

Published prices as of September 2026. Booking and transfers on Rosie are $149. We don’t replace a phone system (Allo) or a ServiceTitan shop (Avoca, Sameday). We hold the caller.

vs the board	AnswerVan	Rosie	OnCrew	Goodcall	Smith.ai	Ruby
What you pay	$39/mo for 250 minutes. Extra hour $15.	$49/mo for 250 minutes; booking and transfers $149	$49/mo for 100 calls, then ~$0.99/call	$79/mo for 100 unique callers	AI ~$97.50/30 calls; human ~$292.50/30 calls	From ~$235–$319/mo for 50 receptionist minutes
They bill	A month. Extra hour $15 after 250 minutes.	Talk time. Minutes burn on spam, FAQs, and long calls.	Every answered call, job or not	Unique phone numbers, unlimited minutes inside the cap	Per call, with overage	Human minutes, $3–$5 each after that
Built for	One-van plumbers, electricians, HVAC	Any small business	HVAC, plumbing, electrical, roofing shops	Local businesses	Law and professional services first	Brands that want a person every time
Spam / hang-ups	Hang-ups still use minutes. A sales pitch is not a ticket.	Minutes still count	A sales call still costs a call	A new spam number is a unique caller	You still pay for the call	Minutes still count
On the call	A dispatcher for your trade, not a generic receptionist	Generic receptionist trained on your website (2 scenarios on $49)	Contractor scripts	Generic	Human backup, not a trade dispatcher	Trained receptionist, not a plumber
After the call	You get the ticket. The homeowner gets a hold text so they stop dialing.	Summary + optional appointment link on the cheap plan	On-call alert in about 90 seconds	Calendar booking on some plans	Live handoff at extra cost	A person took a message

The hold

We text the homeowner too, so they stop dialing the next van.

Rosie, Goodcall, and Smith mostly notify you. That’s half the job. The caller who just hung up is already scrolling Google. We send a shop text: we have the leak, you’re calling back.

RAMOS PLUMBING
We got your call about: Burst pipe in the kitchen.
Luis will call you back at (512) 555-0199.

Weathered hands in a work van checking a missed-call text.

Price questions

What’s included in $39?: Coverage for the month. 250 minutes of us on the phone — same size bucket as Rosie Professional. A one-van shop on missed calls is usually well under that. Extra hour is $15. We keep answering.
What if I get slammed?: We keep answering. Extra hours are $15. Dial *73 / ##002# to stop forwarding.
Do you book Jobber / Housecall Pro / my calendar?: No. You’re on the tools. We text you the job and text the homeowner that you’re calling back. You book it when you can wipe your hands. Shops with a front desk already have software for that.
Do I need a new phone number?: No. The number on Google and the van stays yours. You dial star codes and we catch what you miss — or every inbound call, if you want that.
What if the caller hangs up and dials the next plumber?: We text them from the shop the moment the ticket is in: we have the job, you’re calling back. That’s the hold. Rosie and the rest mostly text you. We text both of you.

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