Is this an answering service for any electrical company?

No. One-van electricians, owner still on the tools. Crews with a CSR already have a phone person.

Do I get a new number on the truck?

No. Forward the cell you already have.

AnswerVan.com

One-van electricians · answering service

An electrician answering service that knows a hot panel from a quote.

Built for one-van electricians. Keep the cell on the van. When you’re in a panel, in an attic, or halfway through a service change, we answer like the electrical company and text you the lead.

An electrician testing a residential panel in a garage.

This is the text you get while you’re still in the attic.

Rosa Delgado

emergency

Outlet sparking and it smells like burning plastic

4417 Harmon Ave, Austin · (512) 555-0188

“Panel in the garage. Front door unlocked.”

8m ago

James Whitaker

emergency

Whole house dark — neighbors still have power

908 W 32nd St, Austin · (512) 555-0721

“Breaker in the utility closet. Tried the main, nothing.”

21m ago

Asha Patel

scheduled

Wants an EV charger quote for a Tesla in the garage

12 Hillside Cv, Round Rock · (737) 555-0840

“200A panel. Weekends are better.”

3h ago

Most “electrician answering services” are generic receptionists with a contractor checkbox. They will take a message. They will not hold the caller. They will not know sparking.

What a electrician dispatcher actually does

They talk like dispatch at an electrical shop. Sparking, burning smell, whole-house outage — emergency. A ceiling fan quote is not. They do not tell anyone to stick a fork in a breaker.

You’re in a panel with the cover off. The next call is a burning smell on the other side of town. Voicemail loses that job to whoever answers.

Keep the number on the van

Customers keep calling the cell that’s on Google and the door. You dial star codes. Missed-only, or every inbound call. $39/mo. 250 answered minutes, extra hour $15.

Questions shops actually ask

Is this an answering service for any electrical company?: No. One-van electricians, owner still on the tools. Crews with a CSR already have a phone person.
Do I get a new number on the truck?: No. Forward the cell you already have.

Keep reading

Also: Missed-call answering for one-van electricians · Forward your cell.

An electrician answering service that knows a hot panel from a quote.

What a electrician dispatcher actually does

Keep the number on the van

Questions shops actually ask

After-hours electrician answering — the dark house does not wait until 8.

The house with no power does not leave a voicemail.

Forward the electrician cell you already have. Do not print a new number.