After-hours plumber answering — nights are when the water hits the floor.

You set hours. The dispatcher knows them. flooding is still an emergency at 11 p.m. A quote is not. We do not promise a roll-out you did not agree to. We promise a callback from the plumber.

What the night ticket looks like

This is the text you get instead of a voicemail.

Name, callback, address, what’s wrong, how bad, how to get in. You decide whether it is tonight or first light.

The hold still matters at 9 p.m.

Especially at 9 p.m. That caller will try two more shops before they sit down. We text them that you have the job.