AnswerVan.com

One-van plumbers

Plumbing

The burst pipe you didn’t answer is already calling the next plumber.

For one-van shops. Homeowners with water on the floor do not leave a voicemail. They hang up and dial whoever picks up. Keep your cell. We catch the ones you miss and text you the job.

Start with your cell

Setup is two minutes. $10/mo + $5 a qualified job. If you’ve got a front desk, this isn’t it.

This is the text you get instead of a voicemail.

Mike Chen

emergency

Burst pipe under the kitchen sink — water on the floor

123 Oak St, Austin · (512) 555-0199

“Side gate unlocked. Shutoff in the garage.”

12m ago

Dana Ruiz

today

No hot water, tank is 12 years old

88 Barton Springs Rd, Austin · (512) 555-0412

“Apartment 4B. Manager code 4455.”

47m ago

Priya Shah

today

Main drain backing up into the tub

4107 Guadalupe St, Austin · (737) 555-0104

“Dog in the yard — knock first.”

2h ago

  1. 01

    Forward the cell you already have

    When you’re under a sink, in a crawlspace, or elbows-deep in a water heater, the phone still rings — or it doesn’t, if you want us on every call. Customers never see a new number.

  2. 02

    A dispatcher who knows plumbing

    They talk like a person at your shop. Burst pipe, backup, no water — they know what is an emergency and they do not quote a price.

  3. 03

    You get the job as a text

    Name, callback, address, issue, urgency. English and Spanish, no “press 1.” We text you the job and text them that you’re calling back, so they stop dialing the next van.

Questions plumbers actually ask

I have six trucks and a person on the phone. Is this for me?
No. This is for one-van shops and tiny crews where the owner is still on the tools. It texts the owner a lead. It does not dispatch trucks, book Jobber, or live-transfer to a CSR. If you already have a front desk or ServiceTitan, keep it.
Is this an AI receptionist for any contractor?
No. It covers the cell that’s on the van while you’re under a sink, in a panel, or on a roof. Customers keep calling the number they know. You get a text and call them back.
Do my customers have to call a new plumbing number?
No. They keep calling your cell. You forward missed calls (or every call) to a number we give you. Your Google listing, truck, and invoices stay the same.
Will it try to diagnose the leak?
No. It takes the job the way a shop dispatcher would: what’s happening, how bad, where, who to call back. You get the text. You decide the repair.
What counts as a plumbing emergency on the call?
Flooding, a burst line, sewage in the house, no water in the building, a water heater dumping into living space, or a gas smell. Those get marked emergency and texted the second name, phone, address, and issue are in.
English and Spanish?
Yes. No “press 1.” If they start in Spanish, the dispatcher stays in Spanish. The text to you includes their words plus a short English line when it isn’t already English.

Also for electricians and HVAC.